The Ultimate Guide to Beauty Concierge Services in Singapore Including YSL Beauty, shu uemura and more

Beauty concierge services are the latest trend seeing brands offering a new way to shop for customers. Instead of just buying from their websites, some beauty brands are now offering a different platform for you to shop through their WhatsApp service and other social channels. Here, customers are also able to chat about anything from skincare tips to beauty regimens with Beauty Advisors, while most of these are offered via Whatsapp, which perhaps makes it easier for less tech-savvy individuals. That bit of personalised service — you’re talking to a real person here — could be what defines this service from, say, ordering via an e-store.


BrandsWhatsApp Contact NumberMinimum Spend (Free Delivery)Delivery Service Fee (Below Min. Spend) Delivery (Working Days)
Armani Beauty +65 8940 1372$150 $5 4 working days
Dior+65 9241 7967- - 3 to 5 working days
Estée Lauder+65 9641 3792$120$103 to 5 working days
Lancôme 8940 1329 / 8518 7839$150$54 to 7 working days
Origins+65 9657 0854$100$103 to 5 working days
shu uemura+65 8940 1380$150$54 to 6 working days
Sulwhasoo+65 8907 0680 / 8907 0072 / 8907 0682-- 3 to 5 working days
THEFACESHOP+65 9643 1325$100 ($80 for EcoBeauty VIPs)$33 to 5 working days
YSL BeautyOrder: +65 8940 1376
Beauty Advisors: +65 8938 2654 / 9732 5179 / 9732 5849 / 9732 7204 / 9732 5344
$150$57 working days
HERA+65 8907 0068--3 to 5 working days

1. ARMANI BEAUTY

Place your orders through Armani Beauty’s WhatsApp service. After which, their team of Beauty Face Designers will send you an email regarding your order as well as a link to make your payment.

Additionally, customers will also enjoy free delivery with orders above $150 — an additional $5 delivery fee will be charged for orders below $150.

Armani Beauty Concierge Service on WhatsApp: Text +65 8940 1372 to place your orders.

2. DIOR

Shop for your favourite Dior Beauty products, from skincare, fragrances, to makeup with Dior’s latest complimentary home delivery service.

To place your orders, simply call 9241 7967 or send an email to diorbeautysg@diormail.com for any enquiries. After which, a Dior Beauty Consultant will respond to your queries and attend to your order. Customers will also get to enjoy complimentary islandwide delivery, with no minimum spend required.

Dior Concierge Service on WhatsApp: Text +65 9241 7967 to place your orders.

3. ESTÉE LAUDER

Besides having them delivered to your home, customers will also get to receive complimentary samples from the brand with every order, as well as attractive gifts with every $140 spent.

The Estée Lauder team will also be available to chat with you from 11am to 9pm daily through their dedicated WhatsApp service. In this case,  the team will be able to answer your queries in regards to skincare tips, your at-home beauty routines, and your Estée Lauder order!

Estée Lauder Concierge Service on WhatsApp: Text +65 9641 3792 to place your orders. 

4. HERA

HERA Singapore is now online! Shop for your essentials on their website at heraonline.sg or place orders with their new concierge service on WhatsApp. As part of its new launch, customers will get to enjoy $5 off their first order when they create their account with HERA Singapore. They will also get to enjoy complimentary delivery with no minimum spend for all their orders too!

HERA Concierge Service on WhatsApp: Text +65 8907 0068 to place your orders.

5. LANCÔME

As part of Lancôme‘s latest Concierge service, you will be able to get your essentials delivered to your doorstep through submitting your order via their WhatsApp service. Their team of team of Lancôme Beauty Experts will then be in touch with you to send you a link to make your payment. After your order has been confirmed, it will then be delivered to you within 4 to 5 working days.

But that’s not all, as part of their concierge service, customers will recevie a complimentary week’s worth of Advanced Génefique samples and have hte option of booking a complimentary skin advice session with their Lancôme Beauty Experts!

Lancôme Concierge Service on WhatsApp: Text +65 8940 1329 or +65 8518 7839 to place your orders.

6. ORIGINS

As part of their concierge service, customers will be provided an online order form through WhatsApp — of which a member of the Origins team will contact you within the same day for payment to be made via credit card. After doing so, they will then prepare your order and deliver it to your doorstep 3 to 5 working days once payment is made.

Origins Concierge Service on WhatsApp: Text +65 9657 0857 to place your orders

7. SHU UEMURA

To place your orders with shu uemura, all you need to do is to drop them a message via their WhatsApp line and fill in your online order form that will be provided to you. Customers will also get to enjoy 20% off purchases that also come with exclusive gifts specially for the month of May. As part of their online service, you can also be a part of their shu fanatics membership programme with any spend.

shu uemura Concierge Service on WhatsApp: Text +65 8940 1380 to place your orders.

8. SULWHASOO

Luxury Korean brand, Sulwhasoo, has just unveiled its beauty concierge service. Customers can inquire about Sulwhasoo’s range of products through their Beauty E-Lounge via WhatsApp where they can engage with the Sulwhasoo team on their exclusive range of products. This June, customers can also enjoy 15% off with every $150 nett spend on their orders.

Sulwhasoo Concierge Service on WhatsApp: Text +65 8907 0680 / 8907 0072 / 8907 0682 to place your orders.

9. THEFACESHOP

(Photo Courtesy)

Order your favourite beauty essentials with THEFACESHOP. All you have to do is to call their beauty concierge service at 9643 1325 to place your orders. Customers will also get to enjoy complimentary delivery service with a minimum spend of $100 on their order, or $80 for EcoBeauty VIPs.

Call THEFACESHOP at +65 9643 1325 to place your orders.

10. YSL BEAUTY

As part of their newly launched beauty concierge service, YSL Beauty is now delivering your favourite cult beauty products to your doorstep with just a click of a button. But besides shopping for your skincare and makeup essentials, you will also be able to consult their beauty advisors through by calling them through their hotlines where you can discuss about skincare as well as the products you’ve been eyeing on too. And when you’re ready to order, simply drop them a text through their WhatsApp servicebto place your orders. Customers will also get to enjoy free delivery with min. $150 nett spend! An additional $5 will be charged for delivery to orders below $150 nett spend.

To top it all off, YSL Beauty customers will also get to enjoy 20% off all of their orders from now to 31 May, as well as other exclusive offers including 2 full-sized lipsticks with purchase of any 2 YSL Beauty lipsticks, a complimentary full-sized Instant Moisture Glow with any purchase of their Instant Moisture Glow, and a complimentary cushion

YSL Beauty Concierge Service on WhatsApp: Text +65 8940 1376 to place your orders or call their beauty advisors at +65 8938 2654 / 9732 5179 / 9732 5849 / 9732 7204 / 9732 5344.


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